Make your new homeowners even happier by automating and
standardizing the process for managing service requests.
Once a work order is assigned to a trade, it begins to age. If the trade does not respond within a set time, the SiteOne system will reissue it and send a notification according to a schedule established by an administrator.
It will reissue the same request three times before escalating, and every action by the builder, homeowner, and trade is documented.