SiteOne Services Named Best Home Building Customer Support Software by BUILD Magazine
The Ultimate Customer Service Toolbox & Complete Home Management Solution
Danville, Calif. — April 21, 2021 — SiteOne Services, a customer service, work order management platform, and Home Management Solution, has been named 2021 Best Home Building Customer Support Software by BUILD Magazine. A privately-held software as a service (SaaS) company, SiteOne is honored to be recognized for its focus on helping home builders deliver superior customer experiences. They provide tools to share critical information with homeowners, facilitate requests, automate processes, resolve concerns, and manage home records.
“SiteOne Services is the only company to digitize Home Management and 100% of the customer service requirements for builders & property managers,” Mike Giosso, president and CTO of SiteOne Services. “We automate service by making homeownership, warranty management, and customer care easy, paper-free, and more efficient. Homebuilders who follow our process achieve higher customer satisfaction, reduced overhead costs, increased productivity, less risk, and improved communication with homeowners & tenants.”
The SiteOne Difference
The core features of SiteOne allow builders to mitigate risk by educating homeowners on how to service and maintain their new homes. SiteOne provides digital publications, a homeowner customer service portal, a builder warranty work order management platform, a vendor management portal, electronic orientation & review forms, scheduled maintenance notifications, quality assurance tools, and a home inventory library.
About SiteOne Services
SiteOne is a privately held software as a service (SaaS) company focused on helping home builders, and developers deliver superior customer experiences. They provide a better, more effortless way to share critical information with homeowners, facilitate requests, automate processes, and resolve concerns. The SiteOne online portal manages everything from electronic homeowner manuals and warranties, online approvals of work requests, local and global reporting, purchase order and back charge tracking, maintenance notifications, and project communication. By focusing on users and what they need to accomplish, SiteOne helps organizations be more responsive and competitive by guaranteeing reduced costs and increased productivity. Customers include the top 15 builders, multifamily developers, and small to mid-size builders.
What are the Home Builder Awards?
The Home Builder Awards showcase hardworking companies and individuals who demonstrate excellence and tenacity in their field, ensuring their clients fabricate their dream homes and properties. Home Builder Awards are judged entirely on the merit of the services offered. BUILD magazine is a quarterly digital publication dedicated to bringing to its readers the need-to-know news and updates from the world of construction & engineering, property, architecture & design, and the latest sustainability and infrastructure insights.
About SiteOne Services
Founded in 1998, SiteOne was created by builders for builders and is headquartered in Danville, California. Customers include the top 15 builders, multifamily developers, and small to mid-size builders. For more information, visit www.SiteOneServices.com.
danielle.cook @ siteoneservices.com